Effective: May 1, 2018
Information we Collect
SecureCom Wireless and our dealers collect names, addresses, phone numbers, email addresses, and system data. We also collect information about devices accesses our service, including type of device, operating system, device settings, application IDs, and unique identifiers.
How we Use the Information
The information we collect is used to provide security services, such as arming and disarming, managing users, and controlling system hardware remotely. The information can also be used by our dealers for troubleshooting security system hardware. SecureCom and our dealers can also use your information for notification of new products and services.
How we Share the Information
SecureCom Wireless takes security if your data very seriously, and works to protect your information from loss, misuse, and unauthorized access. Your information is stored in a data facility with ISO 27001, SSAE 18, and PCI DSS certifications.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, SecureCom is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.
Pursuant to the Privacy Shield Frameworks, EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also may correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to email@example.com. If requested to remove data, we will respond within a reasonable timeframe.
SecureCom does not transfer any data to third parties, but ifwe were to acquire any third parties, we will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to firstname.lastname@example.org.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
SecureCom does not transfer any data to third parties, but if we were to acquire any third parties, SecureCom’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, SecureCom remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless SecureCom proves that it is not responsible for the event giving rise to the damage.
In compliance with the Privacy Shield Principles, SecureCom commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact SecureCom by email at email@example.com or via post at:
2500 N Partnership Blvd
Springfield, MO 65803
SecureCom has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint~ or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction
Contacting SecureCom Wireless
2500 N Partnership Blvd.
Springfield, MO 65803