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Privacy Policy

Effective: May 1, 2018

SecureCom Wireless is committed to protect your privacy. This privacy policy describes what information we collect, and how we use the information. This policy will also describe what security practices are in place to protect your information. This Privacy Policy applies to the dealer.securecomwireless.com website, and associated mobile applications that interact with that website.

Information we Collect

SecureCom Wireless and our dealers collect names, addresses, phone numbers, email addresses, and system data. We also collect information about devices accesses our service, including type of device, operating system, device settings, application IDs, and unique identifiers.

How we Use the Information

The information we collect is used to provide security services, such as arming and disarming, managing users, and controlling system hardware remotely. The information can also be used by our dealers for troubleshooting security system hardware. SecureCom and our dealers can also use your information for notification of new products and services.

Data Retention

The information we collect is kept for as long as you are using our services, and SecureCom Wireless may also retain the information for as long as necessary for the purposed described in this Privacy Policy. This may include keeping information after you have deactivated your services to conduct audits, and to comply with legal obligations.

How we Share the Information

SecureCom Wireless does not sell your information to any outside companies. The information is only used in the manner described in this Privacy Policy.


SecureCom Wireless takes security if your data very seriously, and works to protect your information from loss, misuse, and unauthorized access. Your information is stored in a data facility with ISO 27001, SSAE 18, and PCI DSS certifications.

SecureCom Wireless
2500 N Partnership Blvd
Springfield, MO 65803

Contacting SecureCom Wireless

If you have any questions about this Privacy Policy, you may contact us at support@securecomwireless.com, or at our address below:

SecureCom Wireless
2500 N Partnership Blvd.
Springfield, MO 65803